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Frequently Asked Questions

  • What type of keys are accepted?
  • What are Steam Collection Cards and card sets?
  • Why Online Card method disabled ?
  • Does the site pay attention to the badges I’ve previously crafted?
  • My profile photo/name is wrong on the site. How can I fix it?
  • I made a purchase. Why didn't the trade offer come?
  • Can Online Payment method be used ?
  • I sent a ticket; when will I get an answer?
  • My level is wrong on the site. How can I fix it?
  • Can I craft card sets of games that I don't own?
  • What does 'Sorry, but i'm not allowed to accept trade hold' mean?
  • What does 'Unfortunately, X sets are available for you, what is Y sets required for your request?'
  • I accepted the trade offer. Why are the items not showing up in my inventory?
  • I have the desired items in my inventory but the site says otherwise, why?
  • What type of keys are accepted?
  • What are Steam Collection Cards and card sets?
  • Why Online Card method disabled ?
  • Does the site pay attention to the badges I’ve previously crafted?
  • My profile photo/name is wrong on the site. How can I fix it?
  • I made a purchase. Why didn't the trade offer come?
  • Can Online Payment method be used ?
  • I sent a ticket; when will I get an answer?
  • My level is wrong on the site. How can I fix it?
  • Can I craft card sets of games that I don't own?
  • What does 'Sorry, but i'm not allowed to accept trade hold' mean?
  • What does 'Unfortunately, X sets are available for you, what is Y sets required for your request?'
  • I accepted the trade offer. Why are the items not showing up in my inventory?
  • I have the desired items in my inventory but the site says otherwise, why?
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